Cookie Policy
Last updated: November 13th, 2025
This Cookie Policy explains how The Fragrance Vault (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit or interact with our website, shopthefragrancevault.com (the “Site”). By using the Site, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device to store information. They help improve your browsing experience, remember your preferences, enable website functionality, and assist with fraud prevention and analytics.
Cookies may be set by:
First-party sources (our website)
Third-party providers (analytics, advertising partners, payment services, Shopify)
2. Why We Use Cookies
We use cookies for the following purposes:
2.1 Essential & Functional Cookies
Required for the website to function, such as:
- Adding items to cart
- Processing checkouts
- Maintaining secure sessions
- Saving site preferences
These cannot be disabled.
2.2 Performance & Analytics Cookies
Used to understand how customers interact with the website.
Examples include:
- Shopify analytics
- Google Analytics (where applicable)
- Session performance tracking
These cookies help us improve speed, layout, and usability.
2.3 Personalization Cookies
Used to remember:
- Recently viewed items
- Saved preferences
- Device type and settings
These allow us to provide a smoother, more personalized experience.
2.4 Advertising & Retargeting Cookies
Used to display relevant ads.
These may be placed by:
- Shopify
- Meta (Facebook/Instagram)
- Google advertising partners
- TikTok
- Other approved ad networks
These cookies may track your interactions across multiple websites and devices.
2.5 Fraud Prevention & Security Cookies
Critical for protecting both customers and our business.
We use cookies to:
- Detect suspicious behavior
- Prevent fraudulent orders
- Identify repeated false authenticity claims
- Reduce chargeback-related abuse
- Protect the checkout process
Because we do not manufacture fragrances and rely on verified distributors, fraud-prevention measures are essential to protect against false claims or misuse of our policies.
These cookies cannot be disabled because they ensure website and transaction security.
3. Cookies Used by Shopify
Our store is hosted on Shopify, which sets cookies required for:
- Checkout
- Secure login
- Cart functionality
- Session tracking
- Fraud analysis
For details, see Shopify’s cookie documentation:
https://www.shopify.com/legal/cookies
4. Managing Cookie Preferences
You may choose to:
- Disable cookies through your browser
- Delete existing cookies
- Block third-party tracking
Please note:
- Disabling cookies may impact website function
- Some features (checkout, account login, cart management) may not work
- Fraud-prevention and essential cookies cannot be turned off
Our site also recognizes the Global Privacy Control (GPC) signal for applicable jurisdictions.
5. Third-Party Tracking Technologies
We may allow approved partners to use scripts or pixels for:
- Analytics (Shopify, Google)
- Advertising (Meta, Google, TikTok)
- Checkout & payment verification (Airwallex, PayPal, Apple Pay, Google Pay, Venmo)
These partners may collect:
- Device information
- Browsing behavior
- Interaction data
- Order confirmation signals (fraud prevention)
We do not have access to or store your full payment details from these providers.
6. Changes to This Cookie Policy
We may update this policy at any time to reflect:
- Changes in law
- Updates to Shopify or payment systems
- New technology
- Our fraud-prevention practices
The latest version will always be posted with an updated “Last Updated” date.
7. Contact Us
If you have questions about this Cookie Policy, contact us at:
Shipping Locations
KLYR Skincare currently ships to [list of countries/regions you serve, e.g., the U.S., Canada, and select international destinations]. If your location is not available at checkout, please contact us at [customer support email].
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping MethodEstimated Delivery TimeCostStandard Shipping3-7 business days[Insert Cost]Expedited Shipping2-3 business days[Insert Cost]Overnight Shipping1 business day[Insert Cost]
Note: Delivery times are estimates and may vary due to unforeseen circumstances.
International Shipping
- We offer international shipping to select countries.
- Delivery times may vary based on customs processing in your country.
- Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order [insert tracking link if applicable].
Lost or Stolen Packages
KLYR Skincare is not responsible for lost or stolen packages. If your package shows as delivered but you have not received it, please check with your local courier or contact our support team for assistance.
Shipping Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, carrier issues, or high order volumes. We appreciate your patience and will do our best to keep you updated.
For any questions or concerns regarding your order, please reach out to us at [customer support email].
