Policies & Customer Information
🌸 THE FRAGRANCE VAULT — POLICY CENTER
A curated hub for all customer policies & information.
Welcome to our Policy Center.
For your convenience, all official policies, guidelines, and customer support pages are organized below.
We encourage all customers to review these sections prior to placing an order.
📦 Orders, Returns & Authenticity
↳ Refund & Return Policy
Your full guide to return windows, store credit, eligibility, and damaged/defective items.
🔗 https://shopthefragrancevault.com/pages/return-policy
↳ Authenticity Guarantee & Product Assurance
Our commitment to selling only 100% authentic, U.S.-sourced designer fragrances, and how authenticity reviews work.
🔗 https://shopthefragrancevault.com/pages/authenticity-guarantee
🚚 Shipping & Delivery
↳ Processing & Shipping Policy
Processing times, shipping timelines, lost/stolen package policies, returned mail, and address requirements.
🔗 https://shopthefragrancevault.com/pages/shipping-polic
💳 Payments & Disputes
↳ Payment & Billing Policy
Accepted payment methods, fraud prevention, chargeback rules, and dispute consequences.
🔗 https://shopthefragrancevault.com/pages/payment-billing-policy
📄 Legal & Compliance
↳ Terms of Service
Your agreement with The Fragrance Vault when placing an order or using our website.
🔗 https://shopthefragrancevault.com/pages/terms-of-service
↳ Privacy Policy
How your data is collected, used, shared, and protected.
🔗 https://shopthefragrancevault.com/pages/privacy-policy
↳ Cookie Policy
How we use cookies, analytics, and tracking technologies on our website.
🔗 https://shopthefragrancevault.com/pages/cookie-policy
↳ Disclaimer Policy
Important information about product variations, manufacturing differences, and authenticity limitations.
🔗 https://shopthefragrancevault.com/pages/disclaimer-policy
↳ Accessibility Statement
Our commitment to a fully accessible shopping experience.
🔗 https://shopthefragrancevault.com/pages/accessibility-statement
❔ Support & Information
↳ FAQs (Frequently Asked Questions)
Shipping, returns, authenticity, delivery, chargebacks, performance questions, and more.
🔗 https://shopthefragrancevault.com/pages/faqs
↳ About Us
Learn more about who we are and how we source our fragrances responsibly.
🔗 https://shopthefragrancevault.com/pages/about-us
↳ Contact Us
Need assistance? Our support team is here to help.
🔗 https://shopthefragrancevault.com/pages/contact
✨ Thank You for Shopping With Us
We appreciate your trust in The Fragrance Vault.
If you need assistance with any order, policy, or product, our customer support team is only an email away.
